You’re searching for a company that can provide you with high-quality software that will meet your unique needs. You may be wondering who to team with – a vendor or partner. Before making a decision, it’s important to understand the difference in roles.
A vendors’ main priority is completing a sale. Although every client and situation is unique and demands a new approach, vendors provide cookie-cutter solutions. Unfortunately, this often comes at the expense of the customer. To combat this frustrating occurrence, choose a partner instead of a vendor. Partners listen to your needs, provide unique solutions to complex issues, and offer ongoing support to ensure the success of your company. Consider the following reasons why you should partner with ABS:
ABS employs experts in the consumer finance industry.
Before working for ABS, many of our team members worked in the consumer finance industry. With over 500 years of combined hands-on experience, they understand first-hand the issues you need resolved. Because of this, they provide support and offer solutions in a way that vendors cannot. What you do and who you service are important. Our team members understand that. Team with people who have been exactly where you are and who can guide you to success.
ABS installs the software and provides ongoing support.
From the beginning, we learn what’s important to your business. With this knowledge, the ABS team will install the software and train your staff. The partnership doesn’t end there – in fact, it’s just beginning. If you have any questions concerning the software, we’re here to provide support. Additionally, we will work with you to help your company remain compliant and maneuver through mandated regulation changes.
ABS’ main priority is you, our customer.
In 40 years, our company has transformed into a top choice solution within the consumer finance industry. We’ve installed our software in over 4,000 locations, and our reach has spread nationwide. But, we still have a small company feel. We know our customers’ names, we care about their endeavors, and we work tirelessly to help them succeed. Providing customer service that leaves you beyond satisfied is our goal.